Our customer service - here to help you!




We will respond to your enquiry as quickly as possible.

Pease note,  these contact details are for .COM customers only. If you have an account with any of the following platforms please use the relevant contact details which can be found on each of the platform’s websites:

Weltsparen – www.weltsparen.de

Weltsparen Austria – www.weltsparen.at

Raisin NL – www.raisin.nl

Raisin Spain – www.raisin.es

Raisin UK – www.raisin.co.uk

Raisin Ireland – www.raisin.ie

Raisin US – www.raisin.com/us

Raisin France – www.raisin.fr

Raisin Poland – www.raisin.com/pl


P.O. Box

P.O. Box 13 01 51
13601 Berlin

We are proud that the vast majority of our customers are very satisfied with the service provided by Raisin. In case you are not completely satisfied, please contact us immediately so that we can find a solution with you. Further information about our complaint management can be found here