Your satisfaction is our goal

At Raisin, we strive to deliver excellence in every interaction, and are passionate about building long lasting and trusting relationships with our customers. We aspire to do everything in our capacity to correct mistakes as quickly as possible and work towards avoiding them in the future. 

How you can reach us



(844) 994-EARN (3276)

M – F, 9:00 a.m. – 04:00 p.m.
(EST, excluding federal holidays)



1411 Broadway, 17th Floor
New York, NY 10018

What you can expect from us

Your complaint will be assigned to an expert who will work through your concerns and provide an effective and timely resolution and response. If needed, we may reach out to you over the phone to gather more information and to help expedite the resolution of your complaint.

Thank you again for sharing your feedback with us and giving us an opportunity to serve you better!

Secure Messaging Center


Call: 844-994-EARN (3276) (Monday to Friday from 9:00 a.m. - 4:00 p.m. ET)

The Raisin name and logo are trademarks of Raisin GmbH. All other trademarks, logos, marks, and brand names are the property of their respective owners — used with permission.

© 2024 Raisin GmbH. All rights reserved.

*APY means Annual Percentage Yield. APY is accurate as of {todayDate}. Interest rate and APY may change after initial deposit. Minimum opening deposit is $1.00.

Customer funds are held in various custodial deposit accounts. Each customer authorizes the Custodial Bank to hold the customer’s funds in such accounts, in a custodial capacity, in order to effectuate the customer’s deposits to and withdrawals from the various bank and credit union products that the customer requests through The Custodial Bank does not establish the terms of the bank or credit union products and provides no advice to customers about bank or credit union products offered through Central Bank of Kansas City (CBKC), Member FDIC, d.b.a. Central Payments is the Service Bank. CBKC, Lewis & Clark Bank and Starion Bank, each Member FDIC, are the Custodial Banks.